I found both men great to work with…looking forward to working with them in the future
Response from Andy's Sprinkler, Drainage & Lighting San Antonio Office:
Thank you for your kind words! We appreciate your business and look forward to serving you again.
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David explained the sprinkler system problems well, and his team fixed the problems in a timely fashion.
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Very helpful. Great explanations of options.
Response from Andy's Sprinkler, Drainage & Lighting San Antonio Office:
Thank you for your kind words! We're glad to hear that you had a great experience with our service. We're always here to help, so don't hesitate to reach out if you need anything else.
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Ryan C. with Andy's Sprinkler is a true professional! Call ahead, inspection and explanation of repairs and recommendations were spot on. Would definitely recommend Andy's Sprinkler, Drainage & Lighting for repairs and their Annual Service Packages
Response from Andy's Sprinkler, Drainage & Lighting San Antonio Office:
Thank you for your kind words, DAVID! We're glad to hear that you had a great experience with Ryan C. from Andy's Sprinkler, Drainage & Lighting. We look forward to serving you again in the future.
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Response from Andy's Sprinkler, Drainage & Lighting San Antonio Office:
We appreciate your review and are grateful for your feedback.
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Ryan is very personable and has great customer service. I trusted that the job he was doing would be excellent. Because of this I will always be a customer of Andy’s Sprinkler.
Response from Andy's Sprinkler, Drainage & Lighting San Antonio Office:
Thank you for your kind words, JEANNE. We appreciate your business and are committed to providing excellent service to all of our customers.
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Jesse (with some help from Will) did a great job installing our lights on our metal roof. So cool that they use magnets to attach them. The service was excellent!
Response from Andy's Sprinkler, Drainage & Lighting San Antonio Office:
Thank you for your kind words! We're glad to hear that you're satisfied with our service. If you have any more questions or need assistance in the future, please don't hesitate to reach out to us.
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Great work today! Thank you Jesse
Response from Andy's Sprinkler, Drainage & Lighting San Antonio Office:
Thank you for your kind words, MARC! We appreciate your business and look forward to serving you again soon.
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Geoff Miller, our lighting tech, and his assistant are amazing! They are always on time, very friendly and efficient, and lighting is beautiful! Thank you Andy’s!
Response from Andy's Sprinkler, Drainage & Lighting San Antonio Office:
Thank you for your kind words! We appreciate your business and are always striving to provide the best lighting services possible. If you have any questions or concerns in the future, please don't hesitate to reach out to us.
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Practical advice on options for adequate coverage without doing a “hard sale” that would unnecessarily increase costs.
Response from Andy's Sprinkler, Drainage & Lighting San Antonio Office:
Thank you for your review! We appreciate your feedback and are here to help you find the best coverage for your needs.
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Very professional and timely. Kept me abreast of everything he was doing. He ensured I was completely satisfied with his work. I highly recommend Ryan.
Response from Andy's Sprinkler, Drainage & Lighting San Antonio Office:
Thank you for your kind words! We appreciate your business and are committed to providing you with the best service possible. We look forward to serving you again soon!
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I was upset when Andy's bought my long trusted family owned sprinkler company. I left for awhile after several bad experiences and overpriced bills. I came back with a coupon to try out one more time. This time I got Terrance as the lead on my job. Because of Terrance I have been a happy customer ever since. He goes above and beyond. I would not be using Andys without Terrance.
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I’m only rating 4 instead of 5 stars, due to what I feel was an unnecessary service fee. They came out on 10/28, apparently did a temporary fix on our sprinkler system. We gladly paid the service fee and repair charge. It worked for 2 weeks and we had the exact same issue as before. This time they replaced the controller and rightfully charged for the controller, but the service fee should have been waived. Now that I think about it, they should have deducted the initial repair charge, and definitely not charged a 2nd service fee.
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Professional service with every repair need thoroughly explained. Overall system tune up completed in a timely manner with a rain sensor installed. I should have called sooner!
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Reynaldo Archibold and his team were so professional and talented. He reviewed everything with me and the work they performed was great. I really appreciate is abilities and care for my yard. Thank you, John B.
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Completed emergency shut down. Leak was coming from the house line. Homeowner is going to call a plumber about the issue. Left backflow shut down.
Turned off system and the meter was still spinning. Recommend to call a plumber out to take a look
For this job we fixed valve for zone 1&2 that were leaking. There is an estimate for the bad heads.
Customer had a leak coming from the connection point of a red PVC ball valve in the front yard. Customer mentioned that a tree company was taking down branches for him, and that limb was dropped in the area of where we worked today. Customer has a new brass shut off valve.
Completed the system check, and completed the winterization of the system , we replaced two valve boxes in order for the shut offs for the house and the irrigation system are easily accessible for the homeowner. Gave quote to replaced a couple leaking heads and moved a rotor in the spring time.
Today’s visit we checked the irrigation system, we fixed broken pipes the the front yard on the left side of the house. The roots had broke the pipes. Zone 1 replaced installed 2 6” prs head, zone 3 installed 4 6” prs heads and zone 4 replaced valve, 2 scrub adapter and 3 nozzles.
Taking out old backflow that’s doesn’t shut off and install ball valve in place no connection to system no backflow installed
Zone #1 (1) 3/4” pipe repair (2) rotors Zone #2 (1) 18” riser (1) prs shrub adapter (2) nozzles (1) 4” prs pop up Zone #3 (3) 6” prs pop ups Zone #5 (3) 6” prs pop ups New rain and freeze sensor in correct location
Today’s visit we checked the irrigation system and replaced a rotor on zone 2. Explained customer the system could get better design and coverage.
Capped a pipe that was leaking for the customer. The pipe is underneath a tree, along with 2 other pipes that another company has tried to repair. We are recommending that the full repair be a reroute. We will be sending estimates for these reroute.
Work performed for the following stations: 1: None Reason(s) for work performed: N/A 2: Re-did the wire connections on the valve Reason(s) for work performed: Loose connections were preventing tone zone to turn on 3: capped off 5 sprinkler heads on the left side of the yard Reason(s) for work performed: customer no longer wanted to irrigate the area 4: Replaced a rotor in the backyard Reason(s) for work performed: Previous one was leaking 5: None Reason(s) for work performed: N/A 6: None Reason(s) for work performed: N/A Work performed for the rest of the system: N/A Checked the system after all repairs/replacements, and as of today there were no leaks left in the system. Additional Notes: Although there are no more leaks in the system, there are still quite a few heads that stay sticking up out of the ground, after the zone has finished. There are also some spacing adjustments we’d like to address in the backyard. We will be sending estimates for these topics, as
Today’s visit we checked irrigation system and provided customer some estimates for what we had found today visit. We turned off backflow and told customer he needs an insulation shut off valve before the backflow. All estimates provided are for the front but backyard will need some work as well.
Today’s visit we found a small leak right by the watermeter. We did not find any mainline leak on the irrigation system.
Work performed for the system: Replaced 3 leaking sprinkler heads on the system. Checked the system after all repairs/replacements, and as of today there were no leaks left in the system. Additional Notes: We did not find a Backflow device, so we were not able to perform a winterization for the customer.